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id=\"isPasted\">製品の交換は承っておりません。製品をお手元に残したくない場合、また未開封の場合は、返品条件をご確認ください。\u003C/span>\u003C/p>","製品の交換はできますか？",{"noContactForm":7},"/support/exchange-policy",[481],"main_problem",{"title":483,"description":8,"image":484,"canonical":485,"alternates":486},"商品を交換したい — 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data-sheets-root=\"1\">バウチャー（ストアクレジット）による返金は、以下の場合にご利用いただけます：\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-sheets-root=\"1\">\u003Cstrong>1. お客様による返品（クレームを除く）\u003C/strong>\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-sheets-root=\"1\">自動サポートページから返品を開始する際、次の2つの返金方法が提示される場合があります：\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cspan data-sheets-root=\"1\">元のお支払い方法への返金\u003C/span>\u003C/li>\n\u003Cli>\u003Cspan data-sheets-root=\"1\">バウチャー（ストアクレジット）による返金\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan data-sheets-root=\"1\">ご注文に適用される条件の範囲内で、この2つの方法からお選びいただけます。\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-sheets-root=\"1\">一度ご選択が確定すると、処理手続きが自動的に開始されシステム上で固定されるため、返金方法を変更することはできません（例：バウチャー（ストアクレジット）への返金からクレジットカードへの返金、またはその逆への変更は不可）。\u003C/span>\u003Cbr> \u003C/p>\n\u003Cp>\u003Cspan data-sheets-root=\"1\">\u003Cstrong>2. 配送不可による返送\u003C/strong>\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-sheets-root=\"1\">この場合、返金はストアクレジットのみで行われます。\u003C/span>\u003Cbr>\n\u003Cspan data-sheets-root=\"1\">クレジットカードへの返金はできませんが、処理条件が例外的に再評価される場合を除きます。\u003C/span>\u003Cbr> \u003C/p>\n\u003Cp>\u003Cspan data-sheets-root=\"1\">\u003Cstrong>3. カスタマーサービスから再発送された注文\u003C/strong>\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-sheets-root=\"1\">クレーム対応としてブランドの負担で代替商品が再発送された場合、その注文を返品された際には、当社の利用規約に基づきバウチャー（ストアクレジット）での返金のみとなります。\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-sheets-root=\"1\">この条件については、返品時に特別なメッセージでご案内いたします。\u003C/span>\u003C/p>","12798224902930",[],"27492514457362",{"title":509,"description":8,"image":510,"canonical":511,"alternates":512},"ストアクレジットによる返金の適用条件について教えてください。 — サポート",{"url":389,"alt":509},"https://www.typology.jp/support/eligibility-conditions-for-refunds-in-credit",{"fr":513,"us":514,"gb":515,"de":516,"global":517,"jp":511},"https://www.typology.com/support/conditions-d-eligibilite-au-remboursement-en-credits","https://us.typology.com/support/eligibility-conditions-for-refunds-in-credit","https://uk.typology.com/support/eligibility-conditions-for-refunds-in-credit","https://de.typology.com/support/bedingungen-fur-die-ruckerstattung-in-form-von-guthaben","https://global.typology.com/support/eligibility-conditions-for-refunds-in-credit","content:supports:a78383af-8eb4-532a-b803-2ee1f104e777.json","supports/a78383af-8eb4-532a-b803-2ee1f104e777.json","supports/a78383af-8eb4-532a-b803-2ee1f104e777",{"_path":522,"_dir":11,"_draft":6,"_partial":6,"_locale":8,"id":523,"slug":524,"path":525,"title":526,"categories":527,"action":528,"seo":533,"parent":397,"_id":543,"_type":13,"_source":15,"_file":544,"_stem":545,"_extension":13},"/supports/832d7546-c5d4-5638-b45c-3e8b724f611b","832d7546-c5d4-5638-b45c-3e8b724f611b","can-the-refund-method-be-changed-after-confirmation-credit","/support/can-the-refund-method-be-changed-after-confirmation-credit","返金方法を確定後に変更できますか？",[],{"content":529,"component":424},{"id":523,"body":530,"title":526,"fullSlug":525,"sectionId":422,"categoryId":505,"labelNames":531,"originalZendeskArticleId":532},"\u003Cp>いいえ、一度返金方法を確定すると変更することはできません。\u003C/p>\n\u003Cp>ご選択が確定した時点で処理手続きが自動的に開始され、システム上で固定されるため、返金方法を変更することはできません（例：クレジットカードへの返金からバウチャー（ストアクレジット）への返金、またはその逆への変更はできかねます）。\u003C/p>\n\u003Cp>返金方法については次の2つの場合が考えられます：\u003C/p>\n\u003Cul>\n\u003Cli>\n\u003Cstrong>選択が可能な場合\u003C/strong>\u003Cbr>一部の場合、例えばお客様都合の返品では、元のお支払い方法での返金かバウチャー（ストアクレジット）での返金かをお選びいただけます。この選択は、一度確定すると変更できません。\u003C/li>\n\u003Cli>\n\u003Cstrong>自動的にバウチャー（ストアクレジット）返金となる場合\u003C/strong>\u003Cbr>配送不可による返送や、当社チームによる特別対応（商業的措置）の場合には、返金は自動的にバウチャー（ストアクレジット）で行われます。当社の利用規約に明記されている通り、その他の返金方法はお選びいただけません。この条件は返品手続きの際に明確に表示されます。\u003C/li>\n\u003C/ul>\n\u003Cp>返品の種類に応じて、返金条件はご依頼受付時にお知らせします。\u003Cbr>選択肢がある場合は、後から変更できませんので、確定前に内容をよくご確認ください。\u003C/p>",[],"27492789518738",{"title":534,"description":8,"image":535,"canonical":536,"alternates":537},"返金方法を確定後に変更できますか？ 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